Establishing trust with your customers is key to successfully selling on-line. A lack of trust is one of the key reasons why people will not buy from your website. To find out how to get establish trust on your e-commerce site look at eConsultancy’s list of 44 reasons why people do not trust your website and also Kissmetric’s checklist of items from that you should think about ...
EU Consumer Rights Directive 2014; 10 things your online shop needs
As of 13th June 2014 there are new rules that will apply to any sales concluded in your online store on or after this date. The new rules are being introduced to simplify consumer rights across the EU in respect to buying and selling. This is particularly relevant for e-commerce, ‘distance selling’ as it is known in the directive, as it will harmonise consumer rights across the EU and hopefully give the consumer confidence to buy from an online shop in another member state.